Privacy policy

Oakwood Valuation Surveyors Privacy Notice August 2019
How Oakwood Valuation Surveyors Ltd (“we”) uses your information.
Your privacy is important to us. We are committed to safeguarding the privacy of your information.

What data do we collect & why?
We will collect and hold the information deemed necessary to enable us to communicate with our clients and to manage our client body as e are contracted to do so. In the context of GDPR we consider our clients as owners of properties we have been instructed to value, market or manage and thus generating the lawful basis (under Articles 5(2) and 24) upon which we hold the information. This information will include names, contact details, address, identification and other sensitive personal data such as bank details. We will sometimes hold similar information for anyone who may be nominated by our clients as someone who we may contact in their absence.


How do we process data?
Most of our information is held electronically within an operating system which is subject to secure and password protected access rights. Any hard copy information is collected and contained within lockable filing cabinets and is destroyed in accordance with the Data Protection legislation.


How do we use and share data?
We will use the information given to us by our clients to make contact with them in accordance with the duties and purposes for which we are contracted and any information that is shared to a third party is done so under the context of compliance with the law or legitimate interests.


How long do we hold data for?
We hold your data for varying lengths of time depending on the type of information in question but in doing so we always comply with Data Protection legislation. Please contact us if you wish to make any changes to the information we hold, if for example it is or has become inaccurate.


Requesting access to your personal data
Under Data Protection legislation, you have the right to request access to information about you that we hold. To make a request for your personal information contact the Data Protection Officer at office@oakwoodvaluations.co.uk or write to Oakwood Valuation Surveyors Ltd, Oakwood, 10 Hartley Road, Altrincham, Cheshire WA14 4AZ.
You also have the right to:

  1. Object to processing of personal data that is likely to cause, or is causing, damage or distress
  2. Prevent processing for the purpose of direct marketing
  3. Object to decisions being taken by automated means
  4. In certain circumstances, have inaccurate personal data rectified, blocked, erased or destroyed; and claim compensation for damages caused by a breach of the Data Protection regulations.
    For further information on how your information is used, how we maintain the security of your information and your rights to access information we hold on you please contact the Data Protection Officer at office@oakwoodvaluations.co.uk or write to Oakwood Valuation Surveyors Ltd, Oakwood, 10 Hartley Road, Altrincham, Cheshire WA14 4AZ.
    If you have a concern about the way we are collecting or using your personal data, you should raise your concern with us in the first instance or directly to the Information Commissioners Office at https://ico.org.uk/concerns/
    If you would like to discuss anything in this privacy notice, please contact the Data Protection Officer at: office@oakwoodvaluations.co.uk or write to Oakwood Valuation Surveyors, Oakwood, 10 Hartley Road, Altrincham, Cheshire WA14 4AZ